The Customer Is The Channel

The customer-centric blog of Linc Global

Sameer Yami

Recent Posts:

How to Make a Bot Smart (Repost from Oracle Blog)

Chat Bot Intelligence - Current State A simple chat bot can answer simple queries about - “How is the weather?”, “How are you feeling today”, “Where is the stock market today?” and so on. In most cases, the backend software in the Bot is doing a simple look-up in a database, comparing it with the user utterance and giving a reply.

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