The Customer Is The Channel

The customer-centric blog of Linc Global

Linc wins 2018 Artificial Intelligence Breakthrough Award

Among 2,500 award applicants, Linc was selected for its innovative work in helping brands and retailers reinvent their customer care strategy. Linc’s platform leverages purpose-built AI to answer more than 90% of customer inquiries with automated assistance across web, email, SMS, Facebook Messenger, and voice assistants including Google Assistant and Amazon Alexa.

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